Possible reasons why you’re experiencing this problem: If you are using multiple displays you can use any port from 5901. Make sure the VNC Server is configured to use that port. VNC not running on the specified port range.Also make sure the server is started by using service vncserver start. When running the vncserver command, set the password as the correct user. Make sure you log in with the correct user/password combination. Reasons why you may get a “connection was refused” error: VNC Viewer the Connection was Refused by the Computer If you have gone through all the above steps but you are still experiencing a problem, then log a support ticket with RealVNC here.
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